Privacy Policy

Therapy Colab ("Therapy Colab," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect through our website, how we use and protect it, and the choices you have. It applies to visitors to our website, prospective and current members, and anyone who contacts us or schedules a tour.

This policy covers our website and the information collected through it. It does not cover the separate clinical records that an independent provider operating at Therapy Colab may maintain for their own clients, which are governed by that provider's own privacy practices and applicable law.

Acceptance of This Privacy Policy

By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy. By continuing to use the website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Therapy Colab Is a Workspace Provider

Therapy Colab provides office space and related services to independent providers. Therapy Colab does not supervise, direct, control, or assume responsibility for the professional services provided by independent providers operating at the facility. Therapy Colab does not provide therapy services and does not establish a therapist-client relationship with website users.

Information We Collect

Information you provide to us. When you fill out a form, request a tour, ask about membership, or join our email list, we may collect your name, email address, phone number, and any details you include in your message. If you become a member, we may also collect business and billing information needed to set up and manage your membership.

Information collected automatically. When you visit our website, certain information is collected automatically, such as your IP address, browser type, device information, the pages you view, and the dates and times of your visits. This information helps us understand how the site is used and keep it secure.

How We Use Your Information

We use the information we collect to:

• respond to your inquiries and schedule tours
• review membership applications and manage memberships
• send you updates you have requested, such as waitlist and availability notices
• operate, maintain, and improve our website
• protect the security and integrity of our site and our business
• comply with our legal obligations

How We Share Your Information

We do not sell your personal information. We share information only as needed to run our business and provide our services, including with:

• Service providers who help us operate, such as our email and marketing platform (Mailchimp), our scheduling platform (Acuity), our payment processor (Stripe), and our website host (Netlify). These providers may process your information only to perform services for us.
• Embedded services such as map providers used to show our location.
• Legal and safety reasons, when we believe disclosure is necessary to comply with the law, enforce our agreements, or protect the rights, property, or safety of Therapy Colab, our members, or others.
• Business transfers, if Therapy Colab is involved in a merger, acquisition, or sale of assets, in which case information may be transferred as part of that transaction.

Information processed by third-party service providers may also be subject to those providers' own privacy policies and practices. We encourage you to review the privacy policies of any third-party services you interact with through our website.

Cookies and Tracking

Our website and the third party tools we use may use cookies and similar technologies to operate the site, remember preferences, and understand site usage. You can control or disable cookies through your browser settings. Some features of the site may not work properly if cookies are turned off.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to delete or anonymize it.

Your Privacy Choices and Rights

• Email preferences. You may unsubscribe from our marketing and waitlist emails at any time using the link in those emails, or by contacting us.
• Access, correction, and deletion. You may ask us to access, correct, or delete the personal information we hold about you. We will respond consistent with applicable law.
• Nevada residents. Nevada law gives residents the right to request that a business not sell their covered personal information. Therapy Colab does not sell personal information, but if you would like to submit a request, you may contact us using the details below.

To exercise any of these choices, contact us at the email address below. We may need to verify your identity before acting on your request.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to address any issues promptly.

Children's Privacy

Our website is intended for professionals and adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided us information through the site, please contact us so we can remove it.

Links to Other Websites

Our website may link to or embed content from other websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the current version on this page. Your continued use of the website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: